VeganicSKN purchases are final and no refunds or exchanges will be accepted due to change of mind. For any other queries please contact VeganicSKN using this contact form. Product(s) must be returned in the unopened packaging within 30 days for a refund. When we receive the product, we will refund the value of the purchased product minus freight. You must payfor the freight to return the goods and this must also be arranged by yourself. The goods are your responsibility until they reach us. Please ensure you provide us with the evidence of the purchase.
It can take time for us to receive your return, so please be patient.
Please note VeganicSKN returns policy is only applicable to online orders from veganicskn.com, if you are inquiring about a purchase from a stockist please get in touch with them directly
Terms and Conditions
The following terms and conditions are valid between you and VEGANIC SKN PTY LTD (ABN: 53 142 515 437) – hereafterVeganicSKN may be referred to as “us” and “we” – and apply to all our website, and orders placed on our website.
1. Use of our website
The content provided on this website is for general information and use, that is subject to change without prior notice.
This website is created for lawful and informative purposes, made to provide an informative insight into our large skincare range and principles. As the purpose of this website is to create a space for enjoyable and informative content, it is prohibited to change, add to, remove, copy, deface, hack or interfere with this website or change any of the material and content displayed on this website.
2. Intellectual Property
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, text, photographs, content, design, layout, appearance, look, graphics, text, logos, button icons, video images, audio clips, code, scripts, design elements and interactive features of the website and some of our products. This is protected by copyright and trademark under the laws of Australia and through international treaties.
All users of our website are granted a world-wide, non-exclusive, royalty-free and revocable license to make use of our website, in accordance with the above terms and conditions. This allows the user further opportunity to copy and store the website and all available content, in your personal device’s cache memory. In addition, printing pages from the website for personal and commercial use.
This website is a readily available application; however, use of this website remains the choice of the individual and therefore no liability is to be held onto us. We do not create any representations or warranties – and, to the extent that is acceptable through law, we exclude all legal responsibility for any loss or damage that may occur as a result of:
Failures, errors, mistakes, inaccuracies, interruptions, defects, delays, viruses, lost, stolen, altered or misused data or unlawful third-party conduct occurring from the website.
Incompatible or out of date information on the website, inclusive of any third-party material and advertisements presented on the website.
User of the website, acting or choosing not to act, on any information displayed throughout our website.
Personal injury or any property damage, resulting from any individuals access to and use of our website.
Any unauthorised access to information or data, this is inclusive of personal and financial information, which may be collected by use for formal use and purchases.
Any malware, including bugs, viruses, trojan horses, ransomware or harmful coding and communications, which may be inadvertently transmitted to or through our website. This is also inclusive of any links that follow through to other sites not in conjunction with our own.
Any costs incurred by you in use of the website.
Any links or attachments provided for your convenience.
Although access to our website is permitted, it is the user’s responsibility to ensure that any products or information available through this website, meet your specific or preferred requirements.
To the highest extent permitted by law, the user of this website indemnifies us from and against any and all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) as a result from the use of our website.
3. Changes to terms
If an appropriate and legal decision is made to change these terms, we will make sure there is a posted copy of our revised terms presented on our website for your use. Changes to the terms will also take effect immediately upon publication on the website. As a result, your continued use of the website signifies your acceptance of these revised terms.
If any part of these terms is found to be void or unenforceable by a court of competent jurisdiction, that part will be severed, and the rest of the terms will remain in force.
This agreement between us, which is established by your use of the website, may be terminated at any time by us without notice. In this case, all disclaimers and limitations of liability will not be terminated, however, you will no longer be authorised to access the website and any licences granted in respect of intellectual property will be withdrawn.
As we are based in Queensland these terms must be governed by the laws of the state. In the event of any form of dispute, we ask that you first contact us, and we will do our best to resolve the dispute as quickly, cheaply and efficiently possible, in the benefit of both parties. If the outcome results in a court hearing, you agree that the non-exclusive venue for resolving any dispute will be in the courts of Queensland and the courts of appeal from them.